Privacy Statement |

🔒 Privacy Policy

Effective Date: May 10, 2025

This Privacy Policy outlines how Cliniglot (“we,” “our,” “us”) collects, uses, and safeguards information when you use our website, digital tools, and subscription-based services (“Services”), including the PRO Quarterly ($497/quarter) and PRO Yearly ($1,497/year) plans. We respect your privacy and are committed to handling your personal information responsibly and transparently.

1. Information We Collect

Account Information: Your name, email address, professional role, and practice details if voluntarily provided during registration, checkout, or use of our features.
Billing Information: We process payments via secure third-party vendors (e.g., Stripe, PayPal, ThriveCart). Cliniglot does not store full credit card details on our servers.
Usage Data: Analytics such as time on site, feature engagement, button clicks, and quiz results may be collected through cookies, analytics platforms (e.g., Google Analytics), and our course tools.
Voluntary Submissions: Responses to surveys, support messages, testimonial contributions, coaching questions, or other forms you submit.

2. What We Do NOT Collect

No PHI (Protected Health Information): Cliniglot is not designed to process or store any patient-specific or clinical encounter data.
No EHR Connectivity: Our tools operate independently from electronic medical record systems and do not access, sync, or transmit patient records.

3. How We Use Your Information

To deliver access to your subscription tier, downloadable content, and interactive tools
To personalize learning and feature access (e.g., showing PRO-only tools to PRO users)
To provide onboarding sequences, content updates, and educational reminders
To respond to user support or coaching questions
To notify users of relevant changes, offers, or compliance-related announcements (opt-out available)

4. Data Sharing & Trusted Third-Party Vendors

Cliniglot only shares data with carefully vetted partners to fulfill technical, transactional, or customer service functions. These include:

Email Platforms: For onboarding emails and updates (e.g., MailerLite, ActiveCampaign)
Payment Processors: For secure checkouts and transaction confirmations (e.g., Stripe, PayPal, ThriveCart)
Learning Tools: For course access and content tracking (e.g., Thrive Apprentice)
Analytics Providers: For anonymized traffic and behavior reports (e.g., Google Analytics)

5. Cookies & Tracking Technology

Cliniglot uses cookies and similar tracking tools to enhance performance, personalize user experience, and analyze platform use. You may adjust your browser settings to disable cookies, though some features may not function properly as a result.

6. Your Rights & Privacy Controls

If you reside in jurisdictions with data protection laws (e.g., GDPR in the EU, CCPA in California, UK GDPR), you may have the right to:

Request access to or correction of your personal information
Request deletion of your account data (excluding required billing records)
Withdraw consent from marketing communications at any time
Request data portability or submit a complaint to your data protection authority

We respond to verified data requests within 30 calendar days.

7. Data Retention & Security

We store only the data needed to deliver services and fulfill legal or accounting requirements. Cliniglot uses HTTPS encryption, firewall protection, and account-level security controls to safeguard user data. Access to administrative tools is restricted to authorized personnel only.

8. Children’s Privacy

Cliniglot is not intended for use by individuals under the age of 18. We do not knowingly collect data from children or minors. If such data is discovered, it will be permanently deleted in accordance with applicable laws.

9. Policy Updates

We may revise this Privacy Policy to reflect platform changes, legal updates, or service improvements. The “Effective Date” will be revised accordingly. Significant changes will be communicated via email or in-app alerts where appropriate.

10. How to Contact Us

For any questions, requests, or privacy-related concerns, please contact:
info@cliniglot.com